Customer Help Desk

18102077777 (Toll Free: NCell)
16600121314 (Toll Free: NTC)
Global IME Bank is dedicated to providing customer with high-quality services at all times.
In case of any issue, for support, you can lodge a ticket using the form here. To further support customer excellence, Global Connect support is available for 16HRS a day and can be reached through email - globalconnect@gibl.com.np, social media or through our toll-free call.
Global Connect is available
Sunday to Friday: 6:00 AM to 10:00 PM
Saturday and Public Holiday: 10:00 AM to 4:00 PM


