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Customer Help Desk

18102077777 (Toll Free: NCell)

16600121314 (Toll Free: NTC)

 

Global IME Bank is dedicated to providing customer with high-quality services at all times.

In case of any issue, for support, you can lodge a ticket using the form here. To further support customer excellence, Global Connect support is available for 16HRS a day and can be reached through email - globalconnect@gibl.com.np, social media or through our toll-free call.

Global Connect is available

Monday to Friday: 6:00 AM to 10:00 PM
Saturday, Sunday and Public Holiday: 10:00 AM to 4:00 PM

 

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Need Help ?

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Send Money
Merger Related FAQ for erstwhile BOK customer
How can I obtain an account statement?
How to make a complain in about card service?
Can I link my savings account to DEMAT and Mero Share?
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How can I reactivate my dormant account?
Customer Support Centre
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We're here to help. For any questions or support, please contact our customer care center — Global Connect. You can reach us through our toll-free number
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